TV shut off, Samsung gave me a number to call and the lady said she isn't servicing my...

GetHuman-ddrdjd's Repair Request issue with Samsung from June 2019

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The issue in GetHuman-ddrdjd's own words
TV shut off, Samsung gave me a number to call and the lady said she isn't servicing my tv cause she has other things to do. I have been without a tv for almost a week, keep getting the run around missed a day of work already for your first repair guy that didn't fix it and left me. Sent pics to Samsung and they couldn't believe what they were looking at opposite of the ticket. surprise surprise, This was a very expensive tv and only * year old, and you cant stand by your name if your don't want to fix it. Have to argue my way through the phone and now this just to have to do it again. If this isn't set up for repair I am calling my local news channel and telling them all about Samsung and what I have been through which will make others aware of buying your product. I will also post of media about this. And why do I have to keep leaving work to accomadate you. If anything you should be working around me. Its your product that broke. I will never buy another Samsung product again ever

GetHuman-ddrdjd did not yet indicate what Samsung should do to make this right.

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Samsung

Repair Request issue
Reported by GetHuman-ddrdjd
Jun 7th, 2019 - a year ago
Not resolved
Seen by 1 customer so far
Similar issue to 3414 others
0 customers following this

Timeline

GetHuman-ddrdjd started working on this issue
Jun 7th, 2019 2:00pm

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