Dear Sams Club Rep, Re: Order...

GetHuman-gclap's customer service issue with Sam's Club from December 2018

11 views
 | 
1715 similar
 | 
0 following
Help with my Sam's Club issue
Next: our robot will wait on hold for GetHuman-gclap to get a Sam's Club rep on the line!
Always use the GetHuman Phone tocall Sam's Club. We wait on hold and get a rep on the line for you faster and for free!
GetHuman-gclap's usage of the GetHuman Phone for this issue
GetHuman Phone call #1 (2 mons ago)
First: share to improve GetHuman-gclap's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-gclap may need:
Order number, Billing address, and Email address on the account (if applicable)
The issue in GetHuman-gclap's own words
Dear Sams Club Rep, Re: Order ********** Please be advised that I ordered members mark full platinum sheets for guest bed & I received members mark king ivory sheets. I sent an email regarding this matter and I’ve yet to be contacted by a customer service rep. I didn’t feel like being inconvenienced by returning the incorrect item delivered so I decided I would just keep them as a spare set of sheets for my king size bed. I just washed them and put them on my bed. It isn’t the color of my choice nor is the quality what I would choose for my king size bed. It only came with * pillowcases, in lieu of *, which I would have selected for king sheet set for my bed. I’m not a satisfied customer. On the package that the king sheets came in, it indicates, "satisfaction guaranteed". What’s even more annoying is there is not a customer service phone number on any of the email correspondences that I’ve received from Sam's Club. Please advise if you want me to return these king sheets and what you can do to resolve this unfortunate situation. Thank you, Gail Clapner Ph ***-***-**** G*****@***.com**On Wed, Dec *, **** at *:** PM Sam's Club ******@***.com* wrote:
GetHuman-gclap did not yet indicate what Sam's Club should do to make this right.
I have an issue with Sam's Club too
How GetHuman-gclap fixed the problem
We are waiting for GetHuman-gclap to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Sam's Club's attention and get better help faster. Tap below to get started.
Having Sam's Club issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
How would Sam's Club email you?
This email address isn't valid
Follow this issue
See how GetHuman-gclap fixes it.
This email address isn't valid

Sam's Club

Customer service issue
Reported by GetHuman-gclap
Dec 17th, 2018 - 2 mons ago
I have an issue with Sam's Club too
Not resolved
Seen by 11 customers so far
Similar issue to 1715 others
0 customers following this
Follow this issue to see how it gets fixed
Timeline
GetHuman-gclap started working on this issue
Dec 17th, 2018 2:37pm