I received a bag I ordered online, and decided it was too large so I ordered the size d...

GetHuman5513506's customer service issue with SaksFifthAvenue.com from December 2020

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The issue in GetHuman5513506's own words
I received a bag I ordered online, and decided it was too large so I ordered the size down. I plan to return the larger bag. However, I just looked at the tags, and the price tag lists a different price than what I paid online. I'm now concerned that *) I won't get the correct amount refunded and *) the bag I just ordered will be the same as the one I already have, since the prices of those two bags are similar.

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SaksFifthAvenue.com

Customer service issue
Reported by GetHuman5513506
Dec 2nd, 2020 - 3 months ago
Not resolved
Seen by 1 customer so far
Similar issue to 182 others
0 customers following this

Timeline

GetHuman5513506 started working on this issue
Dec 2nd, 2020 3:18pm

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