This is the only way I can figure out how to get in contact with Sainsburys, as I am ha...

GetHuman-aharyott's customer service issue with Sainsbury's from August 2020

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The issue in GetHuman-aharyott's own words
This is the only way I can figure out how to get in contact with Sainsburys, as I am having problems using a mobile at the moment. I can't make payments for my sainsbury's loan or credit card because I can no longer log in to my online banking. This is because I no longer have direct access to any mobile number currently. I know my old mobile numbers last * digits but I still can't log in because I need to enter a * digit code that was sent to that number, that I no longer own. I cannot even change the number, and if even if I could - I don't have another mobile*home phone number to switch it to. Please just make *FA a thing so you don't need my phone. I am trying to pay my bills but it's essentially impossible to get hold of Sainsburys Bank, I also don't call their support number because not only do I not have a phone at the moment, I am having issues with my ears and I cannot hear very well currently.

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Sainsbury's

Customer service issue
Reported by GetHuman-aharyott
Aug 6th, 2020 - 2 years ago
Not resolved
Seen by 392 customers so far
Similar issue to 455 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman-aharyott started working on this issue
Aug 6th, 2020 7:40am
GetHuman-aharyott indicated the issue is not fixed yet.
Aug 7th, 2020 6:21am

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