I am new to this area since **-****. I spend more than $ *** a week at the Branch Ave s...

GetHuman2740987's customer service issue with Safeway from April 2019

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The issue in GetHuman2740987's own words
I am new to this area since **-****. I spend more than $ *** a week at the Branch Ave store in Clinton, MD. more than * month ago I bought to the customer service rep that an item ( doggie treat) only one left looked moldy and there were no others hanging.on the rack. explaining were is was located. * weeks passed and still no change. I once again informed the cust service rep and she looked at another rep (they had a little snicker between them) then said to me, I couldn't find it so again I explained where it was. the next week it was still there so I took a picture. * thing for certain: I WILL NEVER SET FOOT IN THAT STORE AGAIN. * THINGS FOR SURE I WILL SHOP AT THE NEIGHBORHOOD GIANT OR SHOPPERS. do what you will. All my correspondence should be addressed to me via P O Box **** Landover, MD******

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Safeway

Customer service issue
Reported by GetHuman2740987
Apr 14th, 2019 - 2 years ago
Fixed
Seen by 6 customers so far
Similar issue to 168 others
0 customers following this
Items needed
Order number
Billing address
Email address on the account (if applicable)

Timeline

GetHuman2740987 started working on this issue
Apr 14th, 2019 2:20pm
GetHuman2740987 shared this issue with friends on Facebook
Apr 14th, 2019 2:21pm
GetHuman2740987 indicated the issue is not fixed yet.
Apr 15th, 2019 2:57pm
GetHuman2740987 indicated the issue is not fixed yet.
Apr 15th, 2019 2:58pm