A large amount of items were missing from my grocery delivery on ******* (order number...

GetHuman-eoincom's customer service issue with Safeway from October 2018

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The issue in GetHuman-eoincom's own words
A large amount of items were missing from my grocery delivery on ******* (order number *******).**I've emailed about this twice and received only automated responses not addressing the issue (******** and ********). I've called and waited on hold at length with no answer.**I sent a complete list of all missing items in my initial email* I just want the value of these items refunded or a credit issued for the value of them. I'm tired of not getting a response, I use Safeway delivery frequently and spend over $*** everytime but this experience is making me consider never using it again* if I can't be sure that I will receive the items I ordered and I can't contact anyone when items are missing, I won't use Safeway in future.

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Customer service issue
Reported by GetHuman-eoincom
Oct 14th, 2018 - 4 years ago
Seen by 8 customers so far
Similar issue to 58 others
0 customers following this
Items needed
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Email address on the account (if applicable)


GetHuman-eoincom started working on this issue
Oct 14th, 2018 12:01am
GetHuman-eoincom indicated the issue is not fixed yet.
Oct 14th, 2018 12:02am

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