Dear Ryanair, **I am writing to you about my unfortunate flight FR**** (reservation num...

GetHuman-akubik's customer service issue with Ryanair from December 2018

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The issue in GetHuman-akubik's own words
Dear Ryanair, **I am writing to you about my unfortunate flight FR**** (reservation number YZSH*Z) from Eindhoven to Prague. Even though it was such a short flight, problems with luggage had occurred. First of all, the luggage of all passengers did not fly with us on the plane due to some failure on the airport which is not your fault I believe. Luggage arrived two days later in front of my house, great service. What really made me angry was the fact that one of my bags was basically destroyed. There are three big cracks in the down middle of the bag. Naturally, I can provide you with pictures. I do not expect much but some compensation would be really nice since it was not some cheap bag. I basically just want you to know about this. I can understand that these things can happen on some big trip with three transfers but on a small trip as this was, these things simply should not be happening. **Thank you.**Kind regards,**Adam Kubik

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Customer service issue
Reported by GetHuman-akubik
Dec 26th, 2018 - 3 years ago
Not resolved
Seen by 6 customers so far
Similar issue to 5309 others
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GetHuman-akubik started working on this issue
Dec 26th, 2018 7:40pm

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