Dear sir*madam**I am contacting you regarding the above booking. I was just looking to...

GetHuman-louisafu's customer service issue with Ryanair from October 2018

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Dear sir*madam**I am contacting you regarding the above booking. I was just looking to check in and came across the horrendous mistake that has been made. *The name on the passenger Louisa yarnold. This should be louisa rudland. I am distraught that this has been made. I was unaware of this mistake and wish for it to be changed. *I am currently a singe parent. Working and struggling to get by. This trip is for a friend's **th birthday. In which I have saved for a long time and well overdue break from our daily struggles. I am so upset and disappointed that I have done this. I am so apologetic and full of worry. I am asking you from the kindest of your hearts to waiver the change of name fee. I would normally never ask this. Having working for a travel agents and tour operator in my past. I completely understand the reasons for charges. But I'm in an awful situation financially that this would brake my bank account and the news of having to tell my friend how our trip may need to be cancelled. *Please if there is any way possible this could happen I will be eternally grateful. *Kind regards *Louisa Rudland

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Ryanair

Customer service issue
Reported by GetHuman-louisafu
Oct 15th, 2018 - 4 years ago
I have an issue with Ryanair too
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Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman-louisafu started working on this issue
Oct 15th, 2018 6:08pm
GetHuman-louisafu indicated the issue is not fixed yet.
Oct 15th, 2018 6:09pm

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