I was booked on to flight FR*** yesterday- my name is Emily Locke (booking details E...

GetHuman840984's customer service issue with Ryanair from July 2018

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The issue in GetHuman840984's own words
I was booked on to flight FR*** yesterday- my name is Emily Locke (booking details E*****@***.com and reservation number FS*EPS). I was told by text that it was cancelled on Friday morning and no reason for this was given or alternative options suggested. Ryanair were impossible to contact and all other flights yesterday were fully booked. Therefore my friends and I spent the majority of our holiday looking for alternative means of getting home and ended up flying back via Madrid yesterday with flights costing £*** per person and train travel £**- the whole journey taking ** hours. We would like this fully reimbursed and think it would also be appropriate for Ryanair to provide compensation for the massive inconvenience caused and time wasted. Please can someone call me ASAP on ***********.

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Ryanair

Customer service issue
Reported by GetHuman840984
Jul 2nd, 2018 - 5 years ago
I have an issue with Ryanair too
Fixed
Seen by 16 customers so far
Similar issue to 1252 others
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Items needed
Name on booking
6 Character booking reference
Email address used for booking

Timeline

GetHuman840984 started working on this issue
Jul 2nd, 2018 10:03am
GetHuman840984 confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 11:16am
GetHuman840984 confirmed the issue is fixed. Hooray!
Jul 3rd, 2018 11:16am

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