Hello,*I am writing to file a complaint about the manager on duty at your Middletown*Wa...

GetHuman-melismel's customer service issue with Ruby Tuesday from December 2018

200 similar
0 following
Help with my Ruby Tuesday issue
First: share to improve GetHuman-melismel's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-melismel's next move: send an email to Ruby Tuesday.
Tap the button below to start an email to Ruby Tuesday- it's the best way to get support from them right now. We'll check later to make sure GetHuman-melismel got a response or help escalate.
Before contacting them, items GetHuman-melismel may need:
Name on the reservation
The issue in GetHuman-melismel's own words
Hello,*I am writing to file a complaint about the manager on duty at your Middletown*Wallkill, NY location on Saturday, ****. Her name is Jill. We sat at the bar and we watched her belittle & berate an employee (very loudly) in front of us. He seemed to be attempting to pay for his food at the end of his shift. He followed her behind that bar to give her the money for his food & she was flat-out nasty & condesending to him. She treated him so poorly that it made us uncomfortable to watch. I am in the restaurant business (have been for over ** years), so I understand the mechanics involved in running a “tight shift”...yet, I have never witnessed something so unnecessarily mean. Being in charge requires grace under pressure & should NEVER be about “power” or intentional cruelty. It most certainly should have never happened in front of customers! It was a poor display of leadership & it left me feeling extremely uncomfortable...not to mention the embarrassment that it must have caused her employee. I would never work for someone like that. I felt as if I needed to let someone know.*Thank you for your Time,*Melissa Schultz
GetHuman-melismel did not yet indicate what Ruby Tuesday should do to make this right.
I have an issue with Ruby Tuesday too
How GetHuman-melismel fixed the problem
We are waiting for GetHuman-melismel to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Ruby Tuesday's attention and get better help faster. Tap below to get started.
Having Ruby Tuesday issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-melismel fixes it.
This email address isn't valid

Ruby Tuesday

Customer service issue
Reported by GetHuman-melismel
Dec 2nd, 2018 - 6 mons ago
I have an issue with Ruby Tuesday too
Not resolved
Seen by 8 customers so far
Similar issue to 200 others
0 customers following this
Follow this issue to see how it gets fixed
GetHuman-melismel started working on this issue
Dec 2nd, 2018 1:11am