I’m getting tired of dealing with you people. My messages have CLEARLY indicated what I...

GetHuman-johnmcev's customer service issue with Royal Bank of Canada from September 2018

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The issue in GetHuman-johnmcev's own words
I’m getting tired of dealing with you people. My messages have CLEARLY indicated what I NEED from you…but you keep sending replies asking what I want from you. Exactly WHAT LANGUAGE should I be writing in to get things across to you?*I am in South Korea. I cannot access my account because it will not accept my password.*My account number is: *****************The international calling numbers the RBC lists DO NOT WORK. I have tried all three. Send an RBC employee here to see for themselves!*What do I NEED? *I need a Canadian phone number I can call from South Korea that ACTUALLY WORKS! DO NOT request I use the numbers listed on your site. They DO NOT WORK!!!*Email it to me: *****@***.com*OR….*I NEED an access code emailed to me, so I can create a new password. *My email address is: *****@***.com*OR…..*YOU can always telephone me.*My number here in South Korea is: ***-****-**** (South Korea’s access number is **) *There is a great time difference between us. For example…with EST…we currently have a ** hour time difference. When it is **:** noon on Tuesday in Canada…it is *:** a.m. on Wednesday here in South Korea.
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Royal Bank of Canada

Customer service issue
Reported by GetHuman-johnmcev
Sep 20th, 2018 - 6 mons ago
I have an issue with Royal Bank of Canada too
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Last 4 digits of Social Security number
GetHuman-johnmcev started working on this issue
Sep 20th, 2018 10:29am