I need to physically by voice talk to Rodgers billing dept. I have to change how I pAy...

GetHuman-billyick's Billing and Payments issue with Rogers Wireless from March 2019

Help with my Rogers Wireless issue
The issue in GetHuman-billyick's own words
I need to physically by voice talk to Rodgers billing dept. I have to change how I pAy my monthly service.*Can you give me a phone number. I am a senior who has very limited knowledge of live chat. Please advise.
GetHuman-billyick did not yet indicate what Rogers Wireless should do to make this right.
I have an issue with Rogers Wireless too
How GetHuman-billyick fixed the problem
I am a senior and have very limited knowledge on computers or typing on my cell phone. After two days trying to get a human voice by trying different area's of your program. This was very frustrating. Your live chat did not help me what so ever. Make it simple by listing a phone number right up front so someone can explain to that person what their concern is and if they cannot help at that time they can transfer to the correct human voice. If Rogers care enough for their customers they will make this happen. The fellow who I finally got to talk to was very helpful, respectful , understood my frustration and solved my problem at that time. I do not use Facebook or twitter. Hope this helps you for future frustrated customers.
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Rogers Wireless

Billing and Payments issue
Reported by GetHuman-billyick
Mar 28th, 2019 - 23d ago
I have an issue with Rogers Wireless too
Fixed
GetHuman-billyick shared how to fix
Seen by 10 customers so far
Similar issue to 329 others
0 customers following this
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Name
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IMEI/Device ID
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Timeline
GetHuman-billyick started working on this issue
Mar 28th 5:05pm
GetHuman-billyick confirmed the issue is fixed. Hooray!
Mar 29th 6:23pm
GetHuman-billyick confirmed the issue is fixed. Hooray!
Mar 29th 6:23pm
GetHuman-billyick indicated the issue is not fixed yet.
Mar 29th 7:02pm
GetHuman-billyick confirmed the issue is fixed. Hooray!
Mar 31st 9:07pm