I have a $*** boat anchor as well as several other ridgid tools I am looking to sell an...

GetHuman-knottywo's customer service issue with Ridgid Tool Company from November 2018

31 views | 15 similar | 0 following
Help with my Ridgid Tool Company issue
First: share to improve GetHuman-knottywo's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman-knottywo's next move: call Ridgid Tool Company.
The best way to get your problem resolved is to tap the button below to start calling Ridgid Tool Company. We will check on you later to see if it's fixed or needs to be escalated.
Before contacting them, items GetHuman-knottywo may need:
Where was the item purchased, Order number (if applicable), and Billing address
The issue in GetHuman-knottywo's own words
I have a $*** boat anchor as well as several other ridgid tools I am looking to sell and am hoping you can help me out. I sent in the registration on my table saw for the life time service repair but when I sent it in for repair your repair facility said they couldn't find the registration and the parts for my saw are no longer available. I have bought several Ridgid tools and have been ripped off on them as well. I bought *- * piece sets at the cost of $*** with a free ** gal vacuum. at that time you were making them as **v tools (each set consisted of * drill, I impact, * resip saw, * curricular saw and * flashlight) I did enjoy the use of the tools for around * years but when the batteries went bad I find out you no longer had **v tools and you have switched ** v tools I could at that time buy the ** v batteries on line for the cost of $***.** each. I complained to the pro rep at home depot and the best he could do was give me a $*** rebate for each set to buy the **v sets. I had no choice at the time due to I needed them right away on the job site so I bought*- * piece set and *- * piece set (that was * drill and * impact. After that I bought a contractors table saw with folding stand n wheels. I have also bought the ridged * tank compressor and a miter saw. I have used the table saw for about * years but it stopped working so I sent it in for repair and was told you never got the warrantee paperwork from my mailing and could not fix the tool without it. I then asked if I could get the parts from you and I would fix it my self and was told the parts were NOT available. thus the $*** saw is now boat anchor. I will send you all the nonfunctioning or un safe to run tools I have in place of a new table saw. if I do not get any resolution from you I will have no alternative but to post to any social media I can the problem with purchasing Ridgid tools. Please help me with this situation. At present I am well satisfied with the performance of my **v sets and was planning to add more tools but with the dissatisfaction I am having with my table saw I may just have to switch brands.

GetHuman-knottywo did not yet indicate what Ridgid Tool Company should do to make this right.

How GetHuman-knottywo fixed the problem

We are waiting for GetHuman-knottywo to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Ridgid Tool Company's attention and get better help faster. Tap below to get started.
Having Ridgid Tool Company issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-knottywo fixes it.
This email address isn't valid

Ridgid Tool Company

Customer service issue
Reported by GetHuman-knottywo
Nov 7th, 2018 - 4 years ago
Not resolved
Seen by 31 customers so far
Similar issue to 15 others
0 customers following this


GetHuman-knottywo started working on this issue
Nov 7th, 2018 10:09pm

Paying Your Telecom Too Much?

We created a free, impartial concierge you can speak to right now that can compare TV, cable, phone, and Internet deals in your area. Are you already getting the best deal? Call now and talk to a real, live person who can tell you what promotions you are missing out on.

Call Free Anytime: 888-379-2546Our service is unaffiliated and thus can compare plans across many providers