I spoke with a neighbor whom recently had their water heater troubleshooted (I believe...

GetHuman1145121's customer service issue with Rheem Heating & Cooling from September 2018

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The issue in GetHuman1145121's own words
I spoke with a neighbor whom recently had their water heater troubleshooted (I believe just Wednesday *.** or Thursday *.**.**) and works so much better! Working within our location.*We have Rheem Tankless water heaters in Los Lunas NM *****.*Currently TAKES FOREVER to get hot water to ALL locations.*So, I need to...*"Diagnose a tankless water heater"*This involves Press remote buttons to instructions for about * minute.*Remove * screws to take off front plate and walk me thru another *-* min of flipping buttons and pressing buttons.*This basically changes temps where it turns on because Los Lunas "cold water" is already pretty hot under the ground in the summer. So it doesn't trigger heat properly. *Please advise.

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Rheem Heating & Cooling

Customer service issue
Reported by GetHuman1145121
Sep 14th, 2018 - 3 years ago
Fixed
Seen by 5 customers so far
Similar issue to 191 others
0 customers following this
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Timeline

GetHuman1145121 started working on this issue
Sep 14th, 2018 10:29pm
GetHuman1145121 indicated the issue is not fixed yet.
Sep 16th, 2018 12:28am
GetHuman1145121 indicated the issue is not fixed yet.
Sep 16th, 2018 1:47am

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