The website was updated & I was confused with the new format.Restaurant came thru and fixed the problem. They reinstated by $** Buon Cafe coupon to UNUSED.

GetHuman2956984's Complaint issue with Restaurant.com from May 2019

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Order number, Name on the order, Billing address, and Email address on the order
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The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman2956984's own words
Return a certificate to UNUSED which I had inadvertently marked USED. ... I was trying to print my Buon Cafe $** coupon earlier and with the recent changes in the layout of the website I couldn’t see how to do that. I then hi ‘used’ because I couldnt find it how to print or view it and then I received an email asking me to rate my experience.. How can I get my coupon back please?
This was due to the Website being upgraded to slightly new format which I was confused.
It's resolved
I have been using Restaurant.com thru my company benefits and was very happy with them. I am a LOYAL customer
I am trying to mark this item RESOLVED. Can't figure how do it on this GETHUMAN link.
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Restaurant.com

Restaurant.com
Complaint issue
Reported by GetHuman2956984
May 20th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 541 others
0 customers following this

Timeline

GetHuman2956984 started working on this issue
May 20th, 2019 11:39pm
GetHuman2956984 indicated the issue is not fixed yet.
May 22nd, 2019 4:21am
GetHuman2956984 indicated the issue is not fixed yet.
May 22nd, 2019 2:32pm
GetHuman2956984 indicated the issue is not fixed yet.
May 24th, 2019 3:55am

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