I am a Republic Service Customer. My account is under Promise Land Church, *** Chestnu...

GetHuman2464471's customer service issue with Republic Services, Inc. from March 2019

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The issue in GetHuman2464471's own words
I am a Republic Service Customer. My account is under Promise Land Church, *** Chestnut St. NW, Hartselle, AL *****. I contacted the call center on February **, ****, to cancel our service. I was advised a salesman would have to handle that request and I would receive a call within ** hours. *I never received a call. I contacted the call center again on March *, ****. and advised them I had never received a call. They pulled the account notes and saw my request from February ** and said they would "bump it up to a supervisor" and I would receive a call within ** hours. Again, I never received a call. *I called back on March **, ****, and spoke with another operator at the call center. I asked to speak with someone immediately and I was advised that they did not have that ability. I was advised again that I would receive a call within ** hours. *The close of the second business is quickly approaching and I still have not received a call to cancel service that I requested to be cancelled * weeks ago. *I can be reached **** at (***) ***-****, the phone number I have given several times.*If this is the normal business practice of Republic Service I am glad we will not longer be a customer.
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Republic Services, Inc.

Customer service issue
Reported by GetHuman2464471
Mar 12th, 2019 - 5 mons ago
I have an issue with Republic Services, Inc. too
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Seen by 2 customers so far
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Timeline
GetHuman2464471 started working on this issue
Mar 12th 8:37pm