Repeated noise ordinance violations

GetHuman-lslhnd's customer service issue with Republic Services, Inc. from October 2018

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The issue in GetHuman-lslhnd's own words
stop it between * and * a.m. ... I write to advise your company is in repeated violation of Birmingham's Noise Ordinance, Section **-* of the Birmingham Municipal Code. Your company continues to violate the noise ordinance by emptying dumpsters in the alley behind my home – well within the *** feet proscribed by statute – between *:** a.m. and *:** a.m. on Thursday and Friday mornings. It is disruptive to the residents of *th Avenue South. It is especially disruptive and harmful to my child who is ** years old and suffers from Auditory Processing Disorder.**I have called Republic Services to complain and to request that your company voluntarily comply with the local noise ordinance on at least three occasions. In August ****, my complaint was escalated then closed the same day without any action being taken. Today, on October **, ****, the complaint was escalated and a supervisor was supposed to contact me. This did not happen. **I have attempted to contact your company via Twitter’s direct mail option and tweeting and was promptly blocked from any further direct email communication. To me, this demonstrates a willful and wanton disregard of my family’s right to a peaceable night’s sleep.**I have also contacted the City of Birmingham and requested a complaint be filed with the Zoning Board. At this point, I believe your company’s refusal to acknowledge my complaints constitutes harassment.**Your continued violation of this ordinance constitutes negligence per se and a public nuisance. Please direct your drivers to comply with the City’s noise ordinance by not emptying commercial trash receptacles located at **** Crestwood Blvd, Birmingham, AL ***** and **** Crestwood Blvd, Birmingham, AL *****, during prohibited times as proscribed by statute, or I will seek relief in the Jefferson County Circuit Court in the form of costs, fees, fines and a permanent injunction enjoining your company from engaging in this illegal behavior.**The favor of a meaningful reply is requested.**Sincerely, **Leslie M. Hand
No one ever contacted me.
Comply with local noise ordinance
I have called to complain three times. I have direct emailed via twitter and was BLOCKED.
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Republic Services, Inc.

garbage pickup
Customer service issue
Reported by GetHuman-lslhnd
Oct 15th, 2018 - 2 mons ago
I have an issue with Republic Services, Inc. too
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Seen by 15 customers so far
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