I made a rental car reservation (paid in advance) for San Juan, PR for June * - **. I...

GetHuman-gtski's Find Order Confirmation issue with Rentalcars.com from March 2021

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The issue in GetHuman-gtski's own words
I made a rental car reservation (paid in advance) for San Juan, PR for June * - **. I received a follow up email from you on **** to print my voucher. It will not connect. It says I "made a wrong turn"!! I tried logging into my account with no luck. I asked to reset my password and no link was ever sent to me. I put in my reservation number, *********, and it again said I made a wrong turn!! My AMEX card was charged $***.** even though I took off the collision protection costing $** during the same transaction and the confirm I have shows $***.** which should be correct. You have not refunded me the $**!! I tried calling your customer service number and I get a constant beep as if the line is disconnected or not in service!!*I need help, now.*Thank you.*Robert Shulman******@***.com****-***-****

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How Do I Change the Pickup Location from Rentalcars.com?How Do I Cancel a Reservation with Rentalcars.com?How Do I Get Rentalcars.com to Refund a Charge?How Do I Dispute a Charge with Rentalcars.com?
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Find Order Confirmation issue
Reported by GetHuman-gtski
Mar 20th, 2021 - 2 years ago
Not resolved
Seen by 18 customers so far
Similar issue to 620 others
0 customers following this


GetHuman-gtski started working on this issue
Mar 20th, 2021 12:47pm