I was called by the management of Rent a center in Shelbyville, Ky ***- ***-****.*I w...

GetHuman-tammirle's customer service issue with Rent A Center from July 2018

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The issue in GetHuman-tammirle's own words
I was called by the management of Rent a center in Shelbyville, Ky ***- ***-****.*I was accused of being a co- renter on my sons and daughter in laws rental on an phone . I was not present with this rental purchase . I was only present with a ps* rental which was turned back in . The rental purchase of the phone happened on a different date and I WAS NOT PRESENT . I DID NOT SIGN ANY paperwork . *I am not responsible for any such loss of a phone . David and Michelle Cordell are the names on said phone rental . *The manager was rude and kept accusing of me being present and I was a responsible co- renter party. She kept trying to persuade me and kept Over talking me until I became also rude and it turned into a yelling match . *The item suppose to carry insurance but was told there were none and she was trying to work out a payment plan with Michelle Cordell. *Could you please check into this matter or at least contact me back with direction.*T*****@***.com

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Rent A Center

Customer service issue
Reported by GetHuman-tammirle
Jul 14th, 2018 - 3 years ago
Fixed
Seen by 10 customers so far
Similar issue to 40 others
0 customers following this
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Timeline

GetHuman-tammirle started working on this issue
Jul 14th, 2018 6:23pm
GetHuman-tammirle indicated the issue is not fixed yet.
Jul 14th, 2018 7:29pm
GetHuman-tammirle indicated the issue is not fixed yet.
Jul 14th, 2018 7:30pm
GetHuman-tammirle indicated the issue is not fixed yet.
Jul 16th, 2018 12:52pm
GetHuman-tammirle indicated the issue is not fixed yet.
Jul 17th, 2018 7:28pm

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