I am traveling abroad. Came in one day before leaving. Customer guy was down to one w s...

GetHuman-millhave's customer service issue with Regions Bank from June 2018

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The issue in GetHuman-millhave's own words
I am traveling abroad. Came in one day before leaving. Customer guy was down to one w several waiting. He told me call to register, by phone that you s be go not abroad. I did that. Used credit card abroad to avoid charges. Checked in to horrible, Crawley hotel in avignion. I must have failed to get card back from them somehow though it seemed I tucked it away. Next morning g card was gone. I have tried many times urgently to reach bank. I had only moments before checking in paid off balance on card, so they had full amount to steal. Charges were made around town along w apparently, some taking of cash. I don't see my hotel payment, which I assume they didn't put through in order to have deniability. I got an alert from bank about three charges and visited the first merchent, who could not recall who came. I have only text messaging and internet and only when near wifi. I have been clutching the cards close to me. This is big deal trip for me. Tourist office helped me call lost card hotline and it said it would cancel card but did not. That morning I texted bank many times marking urgent. I have not used the card , or had it since June **.not only that but I had paid in France that evening so it was full. I see one payment seems to have been made by bank in autopay from my checking too. I think. I am using now ca d and debit and spending g as much in charges as in purchases, Al is. I wouldn't have these charges on credit card. I need an international banker to help me and establish some use of a temp card I can pick up in Amsterdam or France and use wout charges, like my credit card. I need some direct contact w bank. I am a premier customer until my stack lowers another *thousans dollars. I have had no help, contact or service. I can get and send text now for another fifteen minutes but have to get ready to get out of hotel. thanks can check aboard transport or somewhere. My name is Virginia. Lines Prodanova. Two lasts w no hyphen. My email is *****@***.com

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Regions Bank

Customer service issue
Reported by GetHuman-millhave
Jun 30th, 2018 - 5 years ago
Seen by 13 customers so far
Similar issue to 158 others
0 customers following this
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GetHuman-millhave started working on this issue
Jun 30th, 2018 8:11am
GetHuman-millhave indicated the issue is not fixed yet.
Jul 1st, 2018 12:53am
GetHuman-millhave indicated the issue is not fixed yet.
Jul 1st, 2018 2:38pm

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