Can't access my account!!

GetHuman-patfew's customer service issue with Regions Bank from June 2018

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Help with my Regions Bank issue
GetHuman-patfew's next move: talk to Regions Bank again when they open.
Regions Bank's call center is closed now. We will send GetHuman-patfew a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman-patfew's own words
Log in. ... Can't get into my account via internet.
I need to see the balance. Bills are due. I have deposited money to cover the bills but I can't get into my account to verify that my deposits have indeed processed.
I've been holding on the phone for over ** minutes. That is unacceptable. You have asked me several questions none of which solve this issue. This questionnaire is useless. Also, I see where some of the text in my responses has been redacted. That is unacceptable.
Around ** years.
I can get a to other sites so it is not on my end.
I have an issue with Regions Bank too
How GetHuman-patfew fixed the problem
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Regions Bank

Internet access to checking account.
Customer service issue
Reported by GetHuman-patfew
Jun 4th, 2018 - a yr ago
I have an issue with Regions Bank too
Fixed
Seen by 4 customers so far
Similar issue to 242 others
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Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-patfew started working on this issue
Jun 4th, 2018 11:06pm
GetHuman-patfew indicated the issue is not fixed yet.
Jun 4th, 2018 11:14pm