regions requested a piece of mail with my name and address to confirm ID, to remove a h...

GetHuman-grantula's customer service issue with Regions Bank from May 2018

Help with my Regions Bank issue
The issue in GetHuman-grantula's own words
regions requested a piece of mail with my name and address to confirm ID, to remove a hold on my account. since I have no access to fax, they said I could attach a photocopy but I cant figure out where to do this at the online banking site
GetHuman-grantula did not yet indicate what Regions Bank should do to make this right.
So, I randomly googled regions customer service and similar keywords until I found an actual email for them on which to attach a photocopy of the required document, and sent it. We'll see in the morning if it works!
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How GetHuman-grantula fixed the problem
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Regions Bank

Customer service issue
Reported by GetHuman-grantula
May 23rd, 2018 - 6 mons ago
I have an issue with Regions Bank too
Fixed
Seen by 7 customers so far
Similar issue to 544 others
0 customers following this
Items needed
Card number
Name on account
Last 4 of SSN
Address on account
Your birthday
Timeline
GetHuman-grantula started working on this issue
May 23rd 12:59am
GetHuman-grantula shared this issue with friends on Facebook
May 23rd 1:35am
GetHuman-grantula indicated the issue is not fixed yet.
May 23rd 4:12am
GetHuman-grantula indicated the issue is not fixed yet.
May 23rd 4:18am
GetHuman-grantula indicated the issue is not fixed yet.
May 23rd 4:19am