Hi there, I just have a question (suddenly remembered since I just saw a movie in a Reg...

GetHuman2590186's customer service issue with Regal Cinemas from March 2019

36 views | 62 similar | 0 following
Help with my Regal Cinemas issue
First: share to improve GetHuman2590186's odds
Strength in numbers! Companies respond better when others are watching.
GetHuman2590186's next move: talk to Regal Cinemas when they open.
Regal Cinemas's call center is closed now. We will send GetHuman2590186 a reminder to call them when they open. Nothing to do for now but wait!
Before contacting them, items GetHuman2590186 may need:
Who made the purchase and Email address associated with the booking
The issue in GetHuman2590186's own words
Hi there, I just have a question (suddenly remembered since I just saw a movie in a Regal Theater recently).**Anyway, if you buy a ticket in Lifemart and you have used it, you are not able to reuse it using the Regal app right?**I am asking because I recall I purchased several tickets for myself, my boyfriend as well as other people. I am not entirely sure I might have accidentally used the ticket (I purchased for other people) because I booked a movie and it went through. If in case they have already used it, then I was able to book using that ticket, then that would mean that there is a glitch in your app? I have purchased plenty of tickets and normally, I would go watch it right away or if not I keep it but would watch it eventually. I am not sure if I have unused one remaining but when I pulled out one in my email and book it in the app, it went through.**I guess what I am only trying to say is, I may have extra ones unused that I did not know of (or forgot about) or it could be that your tickets can be reused and I wanted to let you know so you can have it fixed if ever that is the case.**Thank you!

GetHuman2590186 did not yet indicate what Regal Cinemas should do to make this right.

How GetHuman2590186 fixed the problem

We are waiting for GetHuman2590186 to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Regal Cinemas's attention and get better help faster. Tap below to get started.
Having Regal Cinemas issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman2590186 fixes it.
This email address isn't valid

Regal Cinemas

Customer service issue
Reported by GetHuman2590186
Mar 25th, 2019 - 2 years ago
Not resolved
Seen by 36 customers so far
Similar issue to 62 others
0 customers following this


GetHuman2590186 started working on this issue
Mar 25th, 2019 5:00pm

Paying Too Much for Internet?

After helping consumers for 10 years, we realized that you need an impartial, live person you can talk to about comparing the various TV, cable, Internet and phone plans in your area- somebody who can compare the best deals across telecom providers. So we created a free concierge service you can call at the phone number below.

Call Anytime: 888-379-2546Our concierge is unaffiliated and therefore able to compare deals across many companies