Door Front Direct is dreadful. They do NOT deliver to the front door, but instead leav...

GetHuman-prmolloy's customer service issue with Real Simple Magazine from July 2018

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The issue in GetHuman-prmolloy's own words
Get it delivered to the front door on a covered porch where it was previously delivered. ... Door Front Direct is dreadful. They do NOT deliver to the front door, but instead leave the magazine in my driveway. **I want my magazine delivered by the USPS as it used to be. USPS reliably delivers to my covered front porch
Magazines left in the driveway are exposed to weather. USPS delivery delivered it to the right place and if I was out of town, USPS held the magazines along with the rest of my mail. This change of delivery service is a major DOWNGRADE in quality of service
Switch delivery of my magazine subscription back to USPS
Years
Complained to Direct Door * no response
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Real Simple Magazine

Real Simple magazine delivery
Customer service issue
Reported by GetHuman-prmolloy
Jul 26th, 2018 - 10 mons ago
I have an issue with Real Simple Magazine too
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Seen by 14 customers so far
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Timeline
GetHuman-prmolloy started working on this issue
Jul 26th, 2018 7:59pm
GetHuman-prmolloy indicated the issue is not fixed yet.
Jul 27th, 2018 3:07pm
GetHuman-prmolloy indicated the issue is not fixed yet.
Jul 27th, 2018 3:10pm
GetHuman-prmolloy indicated the issue is not fixed yet.
Jul 27th, 2018 9:00pm
GetHuman-prmolloy indicated the issue is not fixed yet.
Jul 28th, 2018 1:34am