Your eld has yet to work and your customer service is down at the bottom of the barrel...Would like a total refund cause your people cant get it to work without us paying for a subscription and I refuse to pay till it is working..
GetHuman-tvantran's customer service issue with Rand McNally from June 2018
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The issue in GetHuman-tvantran's own words
set it up in my truck for it to work ... Have had your equipment (Overdrive *) for * months and as of now has never ever worked. Cannot set it up to work properly. I have asked for management a number of times to call me back and NOBODY has ever called. I am looking for a full refund as I have been illegal now since Dec and that is unacceptable. VERY DISAPPOINTED!!!!
they want me to pay for a subscription, and I refuse to pay till its proved to me that it even works.....shouldnt have to pay to see if it works....just a money grab
getting it to work
I expected if I payed almost ****.** for an eld it would work to say the very least
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