Your eld has yet to work and your customer service is down at the bottom of the barrel...Would like a total refund cause your people cant get it to work without us paying for a subscription and I refuse to pay till it is working..

GetHuman-tvantran's customer service issue with Rand McNally from June 2018

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The issue in GetHuman-tvantran's own words
set it up in my truck for it to work ... Have had your equipment (Overdrive *) for * months and as of now has never ever worked. Cannot set it up to work properly. I have asked for management a number of times to call me back and NOBODY has ever called. I am looking for a full refund as I have been illegal now since Dec and that is unacceptable. VERY DISAPPOINTED!!!!
they want me to pay for a subscription, and I refuse to pay till its proved to me that it even works.....shouldnt have to pay to see if it works....just a money grab
getting it to work
I expected if I payed almost ****.** for an eld it would work to say the very least
I have an issue with Rand McNally too
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Rand McNally

overdryve *
Customer service issue
Reported by GetHuman-tvantran
Jun 7th, 2018 - a yr ago
I have an issue with Rand McNally too
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GetHuman-tvantran started working on this issue
Jun 7th, 2018 6:06pm
GetHuman-tvantran indicated the issue is not fixed yet.
Jul 3rd, 2018 4:15pm
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Jul 19th, 2018 7:35pm
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Jul 19th, 2018 7:44pm
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Jul 19th, 2018 7:46pm