My account got hacked the person spent all my diamonds in ROYALE high,spent all my robux, and they changed my password and verification email. Please help me roblox

GetHuman3863037's Hacked Account issue with ROBLOX from November 2019

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Before contacting them, items GetHuman3863037 may need:
Account holder name, Billing address, and Email address on account
Top Tip from another customer
If your email and password are changed on the account then there is no way to recover the account. This company has a very strict policy with recovering accounts and if anything is different then you cannot recover the account. You must have the original email or phone number on the account.
The issue in GetHuman3863037's own words
So a couple months ago my account got hacked it was fine at the time but when I signed out to get an update I logged back in but somebody hacked my account! I hade about ***,*** diamonds on ROYALE high and **,*** robux I had recently gotten from my friend! But then it said some sorta revenge thingy and I had zero robux but nothing in my outfit section and all my ROYALE high diamonds were gone! So was bubblegum simulator adopt me and meep city was hacked! Please help me get my old account back and even worse they CHANGE MY PASSWORD and my email! So I don’t know what my email is or my password apparently they made this fake email? I’d really like to get my stuff back my old username is: NikkiMaxwell** please please PLEASE roblox help me! Roblox SHOULD help me by getting me back my robux and my ROYALE high diamonds!

GetHuman3863037 did not yet indicate what ROBLOX should do to make this right.

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How Do I Verify My Email with Roblox?How Do I Reset My Roblox Password?How Do I Get a Refund from Roblox?How Do I Report a Scammer to Roblox?Is It Possible to Get a Refund on Roblox?
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ROBLOX

Hacked Account issue
Reported by GetHuman3863037
Nov 1st, 2019 - 2 years ago
Not resolved
Seen by 5 customers so far
Similar issue to 76772 others
0 customers following this

Timeline

GetHuman3863037 started working on this issue
Nov 1st, 2019 12:04am
GetHuman3863037 indicated the issue is not fixed yet.
Nov 1st, 2019 10:43pm

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