Whenever I open the roblox browser, the top blue bar apears along with the text "games...

GetHuman3478921's customer service issue with ROBLOX from August 2019

Help with my ROBLOX issue
The issue in GetHuman3478921's own words
Whenever I open the roblox browser, the top blue bar apears along with the text "games, catalog, create, and robux" within the bar. But nothing else appears on the screen except for a plain gray-white background piece. Whenever I click on a tab in the blue bar it will show me absolutely nothing except for ads on the side and*or top of the screen. I was playing roblox today and decided to take a break for about a * hour period and this issue came up. I'm hoping that it's just a glitch in the system or it might be something truly wrong. I also looked on my phone to see if roblox would work and it did work as it should be. But my computer has this issue. I've tried many attempts in the "Help" section to restart my computer, re-connect to my network and still the result hasn't changed. Thank you for your time and hopefully this issue could be fixed!

GetHuman3478921 did not yet indicate what ROBLOX should do to make this right.

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ROBLOX

Customer service issue
Reported by GetHuman3478921
Aug 25th, 2019 - a year ago
Fixed
Seen by 14 customers so far
Similar issue to 68626 others
0 customers following this
Items needed
Account holder name
Billing address
Email address on account

Timeline

GetHuman3478921 started working on this issue
Aug 25th, 2019 7:03am
GetHuman3478921 indicated the issue is not fixed yet.
Aug 25th, 2019 5:33pm
GetHuman3478921 confirmed the issue is fixed. Hooray!
Aug 25th, 2019 5:34pm
GetHuman3478921 indicated the issue is not fixed yet.
Aug 25th, 2019 5:36pm
GetHuman3478921 confirmed the issue is fixed. Hooray!
Aug 25th, 2019 5:41pm
GetHuman3478921 indicated the issue is not fixed yet.
Aug 25th, 2019 5:42pm
GetHuman3478921 confirmed the issue is fixed. Hooray!
Aug 25th, 2019 5:42pm

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