Hi My son max set up an account without a password called gingerbreadduckboy a few days...

GetHuman2212669's customer service issue with ROBLOX from February 2019

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The issue in GetHuman2212669's own words
Hi My son max set up an account without a password called gingerbreadduckboy a few days ago my PC repair guy needed to borrow the memory on my sons computer to try and fix our server and somehow the password was lost. Max set up gingerbreadduckboy up without an email address and we cannot recover. A few days earlier I purchased some roblux money for him an as no email was used I didn’t get a receipt but I can supply the credit card number. He thinks the password was puppynono but I have tried numerous attempts caps on , off, etc with no success.*Max is devastated as he had just received a credit of free Robux money on his account.*Can you please look into this and let me know if you can tell us how to re active the account. The credit card used last * numbers are ******** exp *****
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What Do I Do If My Roblox Account Was Hacked?How Do You Change Your Username and Password on Roblox?How Do I Report Missing Robux to Roblox?What Do I Do If My Roblox Account Was Hacked?
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ROBLOX

Customer service issue
Reported by GetHuman2212669
Feb 15th, 2019 - 8 mons ago
I have an issue with ROBLOX too
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Seen by 7 customers so far
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Timeline
GetHuman2212669 started working on this issue
Feb 15th 10:10am