Quicken offered me a download update on my **** Quicken. (Purchased from AMAZON). I acc...

GetHuman-apincus's customer service issue with Quicken from August 2018

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The issue in GetHuman-apincus's own words
Quicken offered me a download update on my **** Quicken. (Purchased from AMAZON). I accepted. Program indicated that the update was successful. However, the program keeps stalling when booting. It will not close or do anything else. I did successfully open the program (after re-downloading from AMAZON* I ended up restoring the proper file. However, I have been unable to boot the program or the file. I have opened the program, but it just stalls. I have double-clicked on the file. It just opens the program but not the file. This is a huge problem. I need the program to work the way it typically does: boot the program and the current file opens and is ready for use.
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Quicken

Customer service issue
Reported by GetHuman-apincus
Aug 13th, 2018 - a yr ago
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Seen by 14 customers so far
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Timeline
GetHuman-apincus started working on this issue
Aug 13th, 2018 2:02am
GetHuman-apincus indicated the issue is not fixed yet.
Aug 13th, 2018 4:02am
GetHuman-apincus indicated the issue is not fixed yet.
Aug 13th, 2018 4:09am
GetHuman-apincus indicated the issue is not fixed yet.
Aug 13th, 2018 4:56am
GetHuman-apincus indicated the issue is not fixed yet.
Aug 14th, 2018 3:50am
GetHuman-apincus indicated the issue is not fixed yet.
Aug 14th, 2018 11:19pm
GetHuman-apincus indicated the issue is not fixed yet.
Aug 14th, 2018 11:19pm
GetHuman-apincus indicated the issue is not fixed yet.
Aug 14th, 2018 11:20pm
GetHuman-apincus indicated the issue is not fixed yet.
Aug 14th, 2018 11:20pm
GetHuman-apincus indicated the issue is not fixed yet.
Aug 14th, 2018 11:20pm
GetHuman-apincus indicated the issue is not fixed yet.
Aug 16th, 2018 12:36am
GetHuman-apincus indicated the issue is not fixed yet.
Aug 16th, 2018 3:01am
GetHuman-apincus indicated the issue is not fixed yet.
Aug 16th, 2018 3:10pm