First, I downloaded an update to my Quicken Deluxe **** v. R**.**. I now reacts really...

GetHuman944793's customer service issue with Quicken from August 2018

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The issue in GetHuman944793's own words
First, I downloaded an update to my Quicken Deluxe **** v. R**.**. I now reacts really slow to everything I click on (like ** sec's between moves).**Second, I did the online chat. I have never had such an awful experience. I think the person was helping several people at once and kept going in circles with the questions I was asked. They asked me "What File are you using?" I said I didn't understand the question and then they said "Sir, you need to be more concise." I already gave them my name as Julianne. If you don't understand I'm female, don't use Sir. But the worst part was them telling me to be concise when they weren't even being clear what information they needed from me.
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Customer service issue
Reported by GetHuman944793
Aug 2nd, 2018 - 9 mons ago
I have an issue with Quicken too
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Seen by 5 customers so far
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GetHuman944793 started working on this issue
Aug 2nd, 2018 10:24pm
GetHuman944793 shared this issue with others over email
Aug 2nd, 2018 10:25pm