First, I downloaded an update to my Quicken Deluxe **** v. R**.**. I now reacts really...

GetHuman944793's customer service issue with Quicken from August 2018

5 views
 | 
54 similar
 | 
0 following
Help with my Quicken issue
GetHuman944793's next move: talk to Quicken when they open.
Quicken's call center is closed now. We will send GetHuman944793 a reminder to call them when they open. Nothing to do for now but wait!
The issue in GetHuman944793's own words
First, I downloaded an update to my Quicken Deluxe **** v. R**.**. I now reacts really slow to everything I click on (like ** sec's between moves).**Second, I did the online chat. I have never had such an awful experience. I think the person was helping several people at once and kept going in circles with the questions I was asked. They asked me "What File are you using?" I said I didn't understand the question and then they said "Sir, you need to be more concise." I already gave them my name as Julianne. If you don't understand I'm female, don't use Sir. But the worst part was them telling me to be concise when they weren't even being clear what information they needed from me.
GetHuman944793 did not yet indicate what Quicken should do to make this right.
I have an issue with Quicken too
How GetHuman944793 fixed the problem
We are waiting for GetHuman944793 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Do you have a customer issue as well?
We can help you get Quicken's attention and get better help faster. Tap below to get started.
Having Quicken issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman944793 fixes it.
This email address isn't valid

Quicken

Customer service issue
Reported by GetHuman944793
Aug 2nd, 2018 - 9 mons ago
I have an issue with Quicken too
Not resolved
Seen by 5 customers so far
Similar issue to 54 others
0 customers following this
Follow this issue to see how it gets fixed
Items needed
Account holder name
Account number (if applicable)
Email address on the account
Billing address
Timeline
GetHuman944793 started working on this issue
Aug 2nd, 2018 10:24pm
GetHuman944793 shared this issue with others over email
Aug 2nd, 2018 10:25pm