The work order for the services I received on Feb **, **** at Fayetteville, AR were in...

GetHuman634932's customer service issue with Quest Diagnostics - NY, NJ from April 2018

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The issue and preferred resolution, in GetHuman634932's own words:
The work order for the services I received on Feb **, **** at Fayetteville, AR were incorrectly listed as infertility related by Dr.Katie Beals's staff. This has since been corrected and updated codes were already sent to QuestLabs for the Z**.**.**Ms.Britney from Dr.Katies office Billing Derpartment had already sent the details to QuestLabs.**Earlier when I explained the situation to Quest lab customer service ***ociates, I was told that when they receive updated labcodes as "General Wellness" They would work with Insurance company with the new codes - which would basically bring down the amount I have to pay significantly. **Could you please process this invoice with revised codes and correct your bills please?**Thank you!
I trust that Quest Diagnostics - NY, NJ will make this right and come up with a resolution that is fair.
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Quest Diagnostics - NY, NJ

Customer service issue
Reported by GetHuman634932
Apr 27th, 2018 - 3 mons ago
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GetHuman634932 started working on this issue
Apr 27th 5:25pm