My partner and I booked our flight with Quatar airways returning from India to the UK...

GetHuman-petejohy's complaint issue with Qatar Airlines from May 2019

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Flight Number, Confirmation Number, Ticket Number, Email on Order, Phone Number on Order, Name of Passengers, Home Address, and Date of Birth
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The issue in GetHuman-petejohy's own words
My partner and I booked our flight with Quatar airways returning from India to the UK (PNR-ND**EI) costing a total of £*** on the *th of May, we decided to book excess baggage of *kg each totalling *kg between us, we have just received our bank statement which shows the excess baggage we booked cost £****.**! Which is more than the price we paid for our flights..*From what I can see with the calculation it has added a zero to the original *kg to **kg (each) making it **kg between the two us which is not what we ordered,and would never have ordered an extra £****.** for excess baggage.*Can you please email me as soon as possible please with regards to this matter as it is a matter of urgency
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Qatar Airlines

complaint issue
Reported by GetHuman-petejohy
May 22nd, 2019 - a mon ago
I have an issue with Qatar Airlines too
Not resolved
Seen by 1 customer so far
Similar issue to 1202 others
0 customers following this
Timeline
GetHuman-petejohy started working on this issue
May 22nd 3:59pm