Re: QF *** ***** missed flight. Booking* JZ*Z*. Referance * ********.It has been ** day...

GetHuman-mahkahan's customer service issue with Qantas Airlines from May 2018

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Re: QF *** ***** missed flight. Booking* JZ*Z*. Referance * ********.It has been ** days since Qantas responded to my complaint of rebooking fees and delay because my wife and elderly Mum missed checkin by * minuite. That * minuite caost me $*** in rebooking fees as well as $*** for a hire car for * days. We could hve boarded even if our baggage had to be sent on a later flight. I would at least appriciate a refund of rebooking fees. Not receiving an email informing me of terminal * change would have stopped the confusion.
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Qantas Airlines

Customer service issue
Reported by GetHuman-mahkahan
May 3rd, 2018 - a yr ago
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GetHuman-mahkahan started working on this issue
May 3rd, 2018 1:27am
GetHuman-mahkahan confirmed the issue is fixed. Hooray!
May 3rd, 2018 11:07am