I recently ordered a product. Was given a price. Put it in a credit card. I got a email...

GetHuman-rodela's customer service issue with QVC from March 2019

12 views | 502 similar | 0 following
Help with my QVC issue
Next: our robot will wait on hold for GetHuman-rodela to get a QVC rep on the line!
Always use the GetHuman Phone to call QVC. We wait on hold and get a rep on the line for you faster and for free!
First: share to improve GetHuman-rodela's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-rodela may need:
Name, Email Address, Delivery Address, Account phone number, and Order number
The issue in GetHuman-rodela's own words
All I wanted was to be told why the price changed in just a minute ... I recently ordered a product. Was given a price. Put it in a credit card. I got a email letting me know hiw much was being taken out. Which was what I agreed on when I made order. Right after that I got another email. Saying my bill was adjusted. The price I originally was was higher. It said my bill was adjusted. Now it wasn’t that much but it shouldn’t of gone up. This purchase was made on a credit card. I gave no authorization to charge me more. I was given I first time * dollar credit. That isn’t much but it is * dollars. I was told cause I paid it in full the cost would be more. To me that sounds backwards. And when I said thank you when I made order. I was told the price was going to be the lower price. So then I got the first email. It was the price I thought I was getting charged for. But the second was higher. I regret to say after that I doudt I’ll do any business with you guys again. I never heard of rising the price. I have seen the price get lowered. And I authorized the lowers price. You you took it in your own to give me a higher price. I dropped the order. Cause I don’t see why the price went up. And since I did it in my credit card. How could you possibly raise it. That is saying you could if raised it a couple hundred with out my authorization on my credit card. And I’m sorry if you pay off a item in full it should not be a higher price. If anything it should be lower. I know some places don’t take out funds until shipping. But that doesn’t give anyone the right to raise prices.
It’s frustrating cause I put this in my credit card. And after I made my order I was given the first price I got in the email. Not the second price.
I cancelled order. It didn’t mean I didn’t want the product. I just can’t see how prices can raise from one email to another.
I think all customers are good people. And if you are told one thing as you place your order. It shudent change.
I tried calling. But the associate. Made me feel*Like I didn’t know what I was talking about. I read him the two emails. And he still couldn’t answer my question why after already settling in a price. It went up. He said it was cause I paid it in full. I’m sorry but to me that still didn’t make sence. And the translation was already a done deal. I asked him to send me another email letting me know how much I’m being charged. He said he couldn’t until it was shipped. I cancelled order. I don’t understand why he could send me a invoice of how much u was being charged. Yet right after I cancelled my order. Guess what I got a email.
How GetHuman-rodela fixed the problem

We are waiting for GetHuman-rodela to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get QVC's attention and get better help faster. Tap below to get started.
Having QVC issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid
Follow this issue
See how GetHuman-rodela fixes it.
This email address isn't valid

QVC

Phone order
Customer service issue
Reported by GetHuman-rodela
Mar 11th, 2019 - 3 years ago
Not resolved
Seen by 12 customers so far
Similar issue to 502 others
0 customers following this

Timeline

GetHuman-rodela started working on this issue
Mar 11th, 2019 5:35am

Moving? We Make It Easy.

Call now and talk to a real person in seconds who can tell you the best deals from each telecom company if your new home area. We find the best deal for you and then we manage the scheduling so that all your technicians show up on the same day. Easy and free!

Talk to Us Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies