I have a billing issue. *rchased two fitbit charge and payments were timely( directly f...

GetHuman771927's customer service issue with QVC from June 2018

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The issue in GetHuman771927's own words
I have a billing issue. *rchased two fitbit charge and payments were timely( directly from my checking account) but when I didn't see deduction for May I contacted QVC and they stated it was "delinquent." When I asked how they indicated it(payment) not authorized. I asked the representative to please process the two payments of **.**. I checked back. There is ONE payment "pending" but it(payment) does not imply the complete account(order number) Payment indicates for order******** when in fact ordere numbers are ************ &***. The incomplete number does not indicate what number payment( it would be my *rd) either. I have talked to three people over this without a resolution. Please contact me to resolve. Thank you.

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QVC

Customer service issue
Reported by GetHuman771927
Jun 11th, 2018 - 3 years ago
Fixed
Seen by 9 customers so far
Similar issue to 426 others
0 customers following this
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Timeline

GetHuman771927 started working on this issue
Jun 11th, 2018 3:50pm
GetHuman771927 indicated the issue is not fixed yet.
Jun 11th, 2018 6:03pm

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