I am finding it impossible to track a return parcel to yourselves by Hermes parcel carr...
GetHuman-hodgied's Returns issue with QVC.com from September 2019
Help with my QVC.com issue
Before contacting them, items GetHuman-hodgied may need:
Order number, Billing address, and Email address on the account (if applicable)
Top Tip from another customer
You cancel at anytime by just calling in. You will need to call in immediately or may need to wait for the item to be delivered to return it.
The issue in GetHuman-hodgied's own words
I am finding it impossible to track a return parcel to yourselves by Hermes parcel carriers.I took the parcel to a local parcel shop after Hermes failed to collect it on * occasions..* of which may have been my fault,but the third time I could see no reason why they did not collect.I have a receipt with a tracking number on it but each time i try to track the parcel i am told I have the wrong information.I took the parcel on **thSept.**The item i wish to return is a Ruth Langsford maxi dress khaki colour in size petite medium.Due to the fact that i have been out of the country and the period for return will expire on *th Oct I am anxious that you receive it before this date.I would be most grateful if you could help with this matter,Thank You.
GetHuman-hodgied did not yet indicate what QVC.com should do to make this right.
I have an issue with QVC.com too
How GetHuman-hodgied fixed the problem
We are waiting for GetHuman-hodgied to fix the problem and share the solution with the rest of us customers.
Please help with my QVC.com issue
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.