I had a q-link wireless phone for many months after we moved to our home in Brooklyn, M...

GetHuman3642319's Lost or Stolen Phone issue with Q Link Wireless from September 2019

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The issue in GetHuman3642319's own words
I had a q-link wireless phone for many months after we moved to our home in Brooklyn, MI ***** and never had any issues.*So after the phone was accidentally dropped into the toilet, I tried to get another one!*Before the application process was even finished I was declined due to no service in my area.*There are a few people here at my apartment complex who have also tried to get back with Q-link and we all get turned down because of the wireless area but we all know that, it can not be the only reason and we would like to, at the very least, be able to speak with a live person at Q-link!*I have been told that there is a live person taking applications at DHHS in downtown Jackson but a lot of us here don't have the means to get there about ** miles from home *We would really like to get back the service that we never had any problems with!*We have had to resort to Assurance or Safelink Phones*Sevice which has been a big hassel.*I have had at least * phones from them each with a promise of bigger phone with better quality !*None of which was true!*Please help us out here we are drowning in bad *** minute plans and terrible service

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Q Link Wireless

Lost or Stolen Phone issue
Reported by GetHuman3642319
Sep 24th, 2019 - 2 years ago
Not resolved
Seen by 10 customers so far
Similar issue to 18657 others
0 customers following this
Items needed
PIN on Account
Name of Account Holder
Phone Number
Email on Account
Billing Address
Last 4 of Social Security

Timeline

GetHuman3642319 started working on this issue
Sep 24th, 2019 2:17pm
GetHuman3642319 indicated the issue is not fixed yet.
Sep 29th, 2019 7:48pm
GetHuman3642319 indicated the issue is not fixed yet.
Sep 30th, 2019 1:12am
GetHuman3642319 indicated the issue is not fixed yet.
Sep 30th, 2019 1:46am