My phone has been damaged the screen was cracked when it was dropped on the concrete it...

GetHuman1009355's customer service issue with Q Link Wireless from August 2018

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The issue in GetHuman1009355's own words
My phone has been damaged the screen was cracked when it was dropped on the concrete it is hard for me to make phone calls especially when I am talking to an automated voice system and it expects me to select the option number one which my screen will not allow me to press I spoke to someone named Javari here Jovani I'm sorry hear of about a week and a half ago and he told me that you might be able to waive the fee so that I can get a replacement phone without paying the $** but now it is impossible for me to get through to a live human being and I'm to the point where I just really need someone to cancel my service ASAP if someone could give me a call back instead of an email that would be great my phone number is **********

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Q Link Wireless

Customer service issue
Reported by GetHuman1009355
Aug 18th, 2018 - 2 years ago
Not resolved
Seen by 4 customers so far
Similar issue to 3563 others
0 customers following this

Timeline

GetHuman1009355 started working on this issue
Aug 18th, 2018 9:47pm

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