I've been a Puretalk USA customer for just about * weeks. Today I find I am getting no...

GetHuman-matrox's customer service issue with Pure Talk USA from July 2020

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The issue in GetHuman-matrox's own words
I've been a Puretalk USA customer for just about * weeks. Today I find I am getting no calls and can't make any calls. Even after a battery reset. Internet and all else are fine. LTE signal is fine. I call tech support from a land line... I get customer service he tells me he is connecting me to tech support, I wait ** effing minutes listening to annoying music then a women picks up I explain to her the same **** thing I did to the first operator. I come to find the she too is not tech support but the same type of clown who picked up before and again she says she will transfer me to tech support. I'm still on the line after **min. waiting for a pickup. This **** *****. I can see I won't be a customer long with this lousy service. I've got * voice mails coming in and also can not access voice mail. Not even from a landline after putting in my code.

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Pure Talk USA

Customer service issue
Reported by GetHuman-matrox
Jul 13th, 2020 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 91 others
0 customers following this

Timeline

GetHuman-matrox started working on this issue
Jul 13th 8:22pm