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Duracell Customer FAQ

Top Answers & How-to Guides

What is Duracell's Phone Number?

The question we are asked most often is about how to talk to Duracell customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Are Duracell batteries recommended for specific devices or brands?

Yes, Duracell batteries are highly recommended for specific devices and brands. Duracell is a trusted and reliable brand known for...
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Recent Duracell Customer Questions

Can a Duracell CR123 3v replace a other brand CR123A 3v

Yes, typically a Duracell CR123 3v battery can replace a CR123A 3v battery from another brand as long as the device supports it. The designation "CR123A" is often used by different battery manufacturers for a standard size and voltage lithium battery. The important part is matching the size (CR123) and voltage (3v). Please confirm with your device's user guide or the manufacturer to ensure compatibility before replacing any batteries.
Asked Mar 13, 2024 10:30 PM

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Types of Batteries

What type of batteries does Duracell produce?

Duracell produces a wide range of batteries to meet various power needs. Our product line includes alkaline batteries, such as AA,...
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Rechargeability

Are Duracell batteries rechargeable?

No, Duracell batteries are not rechargeable. Duracell offers a wide range of alkaline batteries, including AA, AAA, C, D, and 9V, which...
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Purchase Locations

Where can I purchase Duracell batteries?

Duracell batteries are widely available for purchase at numerous retail locations, making it convenient for consumers to find them....
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Durability

What is the shelf life of Duracell batteries?

The shelf life of Duracell batteries is typically around 10 years. This means they can be stored for up to a decade and still provide...
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Safety

Are Duracell batteries safe to use in high-drain devices?

Yes, Duracell batteries are safe to use in high-drain devices. Our batteries are specifically designed to deliver maximum power output...
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Do Duracell batteries contain mercury?

No, Duracell batteries do not contain mercury. Duracell prides itself on providing safe and reliable power solutions without the use...
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Recycling

Can Duracell batteries be recycled?

Yes, Duracell batteries can be recycled. Duracell is committed to environmental sustainability and encourages the recycling of their...
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Temperature Compatibility

Can Duracell batteries be used in extreme temperatures?

Yes, Duracell batteries are designed to perform in extreme temperatures. With advanced technology, Duracell batteries are built to...
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Warranty

Do Duracell batteries come with a warranty?

Yes, Duracell batteries come with a warranty. Duracell stands behind their products, and most of their batteries are covered by a limited...
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Compatibility

Are Duracell batteries recommended for specific devices or brands?

Yes, Duracell batteries are highly recommended for specific devices and brands. Duracell is a trusted and reliable brand known for...
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