Hi, I have purchased two Groupon Vouchers for myself and my husband. Hardcover ** page...

GetHuman-tanyawig's customer service issue with Printerpix.com from January 2019

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Hi, I have purchased two Groupon Vouchers for myself and my husband. Hardcover ** page photo book x *. I have created the two books, and spent a lot of time to make them perfect. Now when I have come to checkout it only allows me to input one voucher number. I can see on the terms and conditions that only one voucher is redeemable per person. The problem I have is that both books I have spent time on are saved to my account, and I don't know how to transfer one across to my husbands account. **My email address is *****@***.com. Both books are created and saved to this account. If you are able to assist this would be really appreciated. It is our wedding anniversary on Friday (**th January) and I had been hoping to have them arrive by the evening time on that day (I was attempting to put the order through yesterday evening, which would allow time time for the *-* days delivery). If it is at all possible for these to arrive by Friday by standard delivery then I would be additionally grateful. Just to add also to clarify, on the Groupon terms and conditions on the vouchers we purchased it states that delivery for two items is £*.**, however at Checkout on your website it says £*.** to deliver two items. Could you please clarify what the cost for double delivery would be?**My contact number is ***********, are you able to call me to clarify? **Kindest Regards, **Tanya Szabo ****Can you assist me to redeem the two vouchers? As said, one is for my husband. The two
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Customer service issue
Reported by GetHuman-tanyawig
Jan 16th, 2019 - 9 mons ago
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Jan 16th 4:32pm