Flight change, need rebooking immediately!

GetHuman-istevenx's Cancel or Change Booking issue with Priceline from July 2020

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The issue in GetHuman-istevenx's own words
Hello there, **I booked the trip ************, on July * from Portland, to Los Angeles, to Auckland, New Zealand. My New Zealand ended up being changed to July *, and I was not notified. Plus, my flight from Portland (PDX) to Los Angeles (LAX) remained on the *th. I now arrived and I am stuck at LAX since yesterday, July *th. I called your customer support a number of times. First a representative said they cannot do anything, and directed me to Air New Zealand. I then talked with Air New Zealand, where they said because the tickets were booked through Priceline, they weren't able to make any changes to the ticket (ETD*QH). I called the Priceline number again and but the representatives just said to look into it and never got back to me on a flight rebooking or any hotel stay while I'm stuck here in Los Angeles. **I need to get a rebooking from LAX-AKL immediately on the next available flight (or a refund), and get reimbursed on any expenses incurred here in Los Angeles. Please get back to me with the email below or my number *** *** ****. I need this situation sorted out IMMEDIATELY. This has been worse customer service I have ever experienced!!!

GetHuman-istevenx did not yet indicate what Priceline should do to make this right.

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Priceline

Cancel or Change Booking issue
Reported by GetHuman-istevenx
Jul 8th, 2020 - 2 months ago
Not resolved
Seen by 6 customers so far
Similar issue to 5181 others
0 customers following this
Items needed
Priceline Trip Number
Billing address
Email address
Phone number

Timeline

GetHuman-istevenx started working on this issue
Jul 8th 6:45pm

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