I deleted my account or subscription to Prezi but I still got charged, and I don’t know...
GetHuman1364027's customer service issue with Prezi from October 2018
Help with my Prezi issue
First: share to improve GetHuman1364027's odds
Strength in numbers! Companies respond better when others are watching.
Did we steer you to the right help?
Waiting to see if GetHuman1364027 got the right customer help using our suggestion.
The issue in GetHuman1364027's own words
I deleted my account or subscription to Prezi but I still got charged, and I don’t know I got charged. I’m not getting any email to let me delete my account or my subscription, and for me to contact or call Prezi support I have to upgrade my plan? I have to pay to call so I don’t get charged?? Really? My teacher misled my class and said we don’t have to do this anymore and I’m trying to delete this account so I’m not getting charged. I’m sorry if I seem rude but I’m really stressed about it.
GetHuman1364027 did not yet indicate what Prezi should do to make this right.
I have an issue with Prezi too
How GetHuman1364027 fixed the problem
We are waiting for GetHuman1364027 to fix the problem and share the solution with the rest of us customers.
Follow this to see how it gets fixed
Find similar issues & fixes
Follow other customers in the midst of the same issue or find a prior solution.