I ordered Prevention magazine with a coupon from an old magazine. When the bill came...

GetHuman1238988's customer service issue with Prevention Magazine from October 2018

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The issue in GetHuman1238988's own words
I ordered Prevention magazine with a coupon from an old magazine. When the bill came, the price was higher, so I wrote across the front of the Bill Cancel Magazine.*I tried to call * different times, but could not reach anyone AND there is no way to leave a Verbal message after hours. I tried that too.*Yesterday I received * Bills ONE SAYING BALANCE DUE NOW.*THE OTHER ONE SAYS..."YOU ASKED THAT WE BILL YOU FOR YOUR PREVENTION SUBSCRIPTION. **PAY YOUR UNPAID BALANCE TODAY. **I HAVE NEVER RECEIVED A MAGAZINE THE ACCOUNT NUMBER IS ***********MY HUSBAND HAS NEVER RECEIVED A PREVENTION MAGAZINE.**HELP! HOW CAN I STOP THIS???
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Prevention Magazine

Customer service issue
Reported by GetHuman1238988
Oct 1st, 2018 - a yr ago
I have an issue with Prevention Magazine too
Not resolved
Seen by 9 customers so far
Similar issue to 15 others
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Timeline
GetHuman1238988 started working on this issue
Oct 1st, 2018 4:06am
GetHuman1238988 shared this issue with friends on Facebook
Oct 1st, 2018 4:06am
GetHuman1238988 shared this issue with others over email
Oct 1st, 2018 4:08am