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Post Office Customer FAQ

Top Answers & How-to Guides

What is Post Office's Phone Number?

The question we are asked most often is about how to talk to Post Office customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

Do you offer post office box services?

Yes, we offer post office box services to provide a secure and convenient way for customers to receive their mail. Our post office...
Ask any question you have about Post Office customer service, get an answer now.
Contact Post Office customer service

Operating Hours

What are the operating hours of the Post Office?

The operating hours of the Post Office vary depending on the location. However, most Post Office branches are typically open from Monday...
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Cost and Pricing

How much does it cost to send a letter/postcard/package?

The cost of sending a letter, postcard, or package through the postal service depends on various factors such as the weight, size,...
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Weight Limit

What is the maximum weight limit for packages?

The maximum weight limit for packages sent through the Post Office is typically 70 pounds. However, it is essential to note that the...
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Tracking Services

Do you offer tracking services?

Yes, our Post Office provides tracking services for both domestic and international shipments. By utilizing our tracking service, customers...
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International Shipping

Can I ship internationally?

Yes, you can ship internationally through the Post Office. We offer a range of international shipping services to over 180 countries...
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Payment Methods

What are the accepted payment methods?

The Post Office accepts various payment methods to cater to customers' convenience. We aim to provide flexibility and ease during transactions....
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Insurance Services

Do you provide insurance for shipments?

Yes, we provide insurance for shipments. At Post Office, we understand the importance of protecting your valuable items during transit....
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Prohibited Items

Are there any prohibited items for sending through the Post Office?

Yes, there are certain items that are prohibited from being sent through the Post Office. These items include hazardous and flammable...
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Delivery Time

How long does it typically take for a letter/package to arrive?

The arrival time for a letter or package sent through the Post Office varies depending on several factors. Generally, domestic mail...
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Location Finding

Where can I find the nearest Post Office location?

To find the nearest Post Office location, you can visit our website and use our convenient locator tool. Simply click on the "Find...
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Post Office Boxes

Do you offer post office box services?

Yes, we offer post office box services to provide a secure and convenient way for customers to receive their mail. Our post office...
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Help me with my Post Office customer service issue

Ask any question you have about Post Office customer service. We will do our best to get you answers right away.
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