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Porter Airlines Customer FAQ

Top Answers & How-to Guides

What is Porter Airlines's Phone Number?

The question we are asked most often is about how to talk to Porter Airlines customer service. Click here for contact information, email and chat options, getting a live person, wait times and more.

What are the available payment methods for booking with Porter Airlines?

Porter Airlines offers various convenient payment methods for booking flights. Customers can make payments using major credit cards...
Ask any question you have about Porter Airlines customer service, get an answer now.

Recent Porter Airlines Customer Questions

If I book Premium economy will I have more leg room and more seat recline

Porter Airlines does not offer a specific "Premium Economy" fare, as they seek to offer a high level of comfort and service to all passengers. All of their seats are leather, with extra legroom designed to increase passenger comfort. As such, while you can choose where you'd like to sit for an additional cost with their standard seating arrangements, it doesn't necessarily mean more legroom or seat recline than any other passenger. However, choosing a seat with extra legroom would, of course, provide more space.
Asked Apr 4, 2024 2:25 PM

Does Porter Airline offer a flight from Toronto to Vancouver Canada?

No, currently Porter Airlines does not offer direct flights between Toronto and Vancouver. Porter primarily serves cities in Canada and the United States from its base at Billy Bishop Toronto City Airport, focusing on shorter-range routes. Be sure to check their website or contact them directly for the most updated and detailed route information.
Asked Feb 26, 2024 12:26 AM

Help me with my Porter Airlines customer service issue

Overview

What is Porter Airlines?

Porter Airlines is a Canadian regional airline offering flights within North America. Established in 2006, Porter Airlines is known...

Destinations

Where does Porter Airlines fly?

Porter Airlines offers flights to various destinations in the United States and Canada. In the United States, you can fly with Porter...

Baggage

What are the baggage guidelines for Porter Airlines?

Porter Airlines has specific guidelines for baggage to ensure a smooth and efficient travel experience. Each passenger is allowed to...

Reservation Changes

Can I make changes to my Porter Airlines flight reservation?

Yes, you can make changes to your Porter Airlines flight reservation. It is possible to modify your reservation, such as changing the...

Check-In

What are the check-in options for Porter Airlines?

Porter Airlines offers convenient check-in options to ensure a seamless travel experience. Passengers can choose from three check-in...

In-Flight Services

Does Porter Airlines offer in-flight Wi-Fi?

Yes, Porter Airlines offers in-flight Wi-Fi services for its passengers. Passengers can enjoy internet connectivity throughout their...

Cancellation Policy

What is the Porter Airlines cancellation policy?

Porter Airlines' cancellation policy allows passengers to cancel their flight bookings without penalty within 24 hours of making the...

Pets

Are pets allowed on Porter Airlines flights?

Yes, pets are allowed on Porter Airlines flights. They must be small domesticated dogs or cats that can fit comfortably in a carrier...

Porter Pass

What is the Porter Pass and how does it work?

The Porter Pass is a flexible and convenient travel program offered by Porter Airlines. It allows customers to pre-purchase a set number...

Loyalty Programs

Are there any loyalty programs or frequent flyer programs with Porter Airlines?

Yes, Porter Airlines offers a loyalty program called "VIPorter." This frequent flyer program allows passengers to earn points on eligible...

Payment Methods

What are the available payment methods for booking with Porter Airlines?

Porter Airlines offers various convenient payment methods for booking flights. Customers can make payments using major credit cards...
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