Was charged for premium, had the account for under ** minuets.

GetHuman4538702's Refund a Charge issue with Pornhub from March 2020

Help with my Pornhub issue
The issue in GetHuman4538702's own words
Hello. I purchased the free week of pornhub premium for the corona virus deal and it ended up charging my card anyways. I’ve sent * messages on the pornhub site and I’ve received no follow up messages. After my account Was charged *.**$ I immediately canceled my premium account and emailed support. I was under the impression I was getting a free week and quickly canceled my account because I didn’t want to get charged. I would like for Pornhub to Refund my debit card the *.** because I didn’t use the account at all and had it for under ** minuets.
They could make this right by refunding my debit card account.
How GetHuman4538702 fixed the problem
I called the number they sent in an email*And it took less then ** mins to get a refund
Do you have a customer issue as well?
We can help you get Pornhub's attention and get better help faster. Tap below to get started.
Having Pornhub issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Pornhub

Refund a Charge issue
Reported by GetHuman4538702
Mar 27th, 2020 - 7 months ago
Fixed
GetHuman4538702 shared how to fix
Seen by 11 customers so far
Similar issue to 717 others
0 customers following this
Items needed
Username
Password
Email address on the account

Timeline

GetHuman4538702 started working on this issue
Mar 27th 7:14pm
GetHuman4538702 indicated the issue is not fixed yet.
Mar 28th 12:25pm
GetHuman4538702 indicated the issue is not fixed yet.
Mar 28th 12:26pm
GetHuman4538702 confirmed the issue is fixed. Hooray!
Apr 1st 1:19am