This was the WORST chicken ever! The coating on the chicken was so hard we couldn't eat...

GetHuman-yvonnemt's Complaint issue with Popeyes from July 2019

Help with my Popeyes issue
First: share to improve GetHuman-yvonnemt's odds
Strength in numbers! Companies respond better when others are watching.
Before contacting them, items GetHuman-yvonnemt may need:
Name on the reservation
Top Tip from another customer
The best way to submit a complaint is actually submitting the issue over the phone and asking to speak with a manager. You can also submit feedback forms using email or on the website. You can also submit the issue to the local manager.
The issue in GetHuman-yvonnemt's own words
This was the WORST chicken ever! The coating on the chicken was so hard we couldn't eat it. Had to peel it off. Then, the chicken was so dry, it was hard to swallow. It had to have been refried, then sit under those heat lamps for a LONG TIME. We immediately called the store back and asked for the manager. We were put in hold for a long time, then they just let the phone sit. We could hear the employees talking. We hung up and tried calling back, but they left the phone off the hook. After * tries, I gave up and contacted you. This was a TOTAL WASTE OF MONEY. We still have the untouched pieces of chicken and would be more than glad to video your product. Please get in contact with us. *Thank you, *Tim and Yvonne Tillman*Bay St. Louis, Ms.*(***)***-****

GetHuman-yvonnemt did not yet indicate what Popeyes should do to make this right.

How GetHuman-yvonnemt fixed the problem

We are waiting for GetHuman-yvonnemt to fix the problem and share the solution with the rest of us customers.

Do you have a customer issue as well?
We can help you get Popeyes's attention and get better help faster. Tap below to get started.
Having Popeyes issues too?
Get tips from pros & other customers, and get it handled faster:
For better results, write at least 100 characters
This email address isn't valid

Popeyes

Complaint issue
Reported by GetHuman-yvonnemt
Jul 21st, 2019 - a year ago
Not resolved
Seen by 6 customers so far
Similar issue to 1007 others
0 customers following this

Timeline

GetHuman-yvonnemt started working on this issue
Jul 21st, 2019 1:29am

Moving? We Make It Easy.

Call our Free Concierge and we will compare service and plans in your new home area and schedule all setup for the same day- free of charge! Get a better deal on all your services in 1 call, and let us make scheduling easy for you.

Call Now: 888-959-6783Our concierge is unaffiliated and therefore able to compare deals (and schedule) across many companies