I have the slotomania game on my kindle. The game is telling me it needs to update so I...

GetHuman2882946's customer service issue with Playtika Games from May 2019

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The issue in GetHuman2882946's own words
I have the slotomania game on my kindle. The game is telling me it needs to update so I can access new games. When I click update it takes me directly to the app store for the update,as usual. But now when it opens, instead of the button saying download it says open. When I click on the button all it does is reroute me to the game. And it still says I need to update. I don't know what I am supposed to do. Help.
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Playtika Games

Customer service issue
Reported by GetHuman2882946
May 7th, 2019 - 2 mons ago
I have an issue with Playtika Games too
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GetHuman2882946 started working on this issue
May 7th 10:49pm
GetHuman2882946 indicated the issue is not fixed yet.
May 7th 10:52pm