Hi so my account was hacked like a week ago the person had my account for a little over...

GetHuman-javonlat's Banned Account issue with Playstation from March 2021

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The issue in GetHuman-javonlat's own words
Hi so my account was hacked like a week ago the person had my account for a little over ** hours basically this person did a bunch of scamming and modding stuff on my account they were also messaging people weird things just like stuff that would get you in trouble. I talked to your support team and they got my account back i went on my account the next day and it was permanently banned. I’m assuming it’s because whatever the dude did on my account which is really messed up considering that i did nothing wrong and i can’t even get in touch with you guys since you refuse to answer the phone and i can’t talk to the bot and put my info in because it says my account cannot be found i’m guessing cause it’s banned. Can i please have my account back i’m literally being punished for someone else’s actions. Is there anything you can do to get my account back it spent so much time and money on it and it’s gone forever because of someone else!!

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Playstation

Banned Account issue
Reported by GetHuman-javonlat
Mar 25th, 2021 - 2 months ago
Not resolved
Seen by 15 customers so far
Similar issue to 43235 others
0 customers following this

Timeline

GetHuman-javonlat started working on this issue
Mar 25th 6:14am
GetHuman-javonlat indicated the issue is not fixed yet.
Mar 27th 4:06pm
GetHuman-javonlat indicated the issue is not fixed yet.
Mar 27th 10:55pm